Procedure to permanently delete your Vostro Life Network Account, or remove specific categories of personal data while keeping your Account active.
Last modified: September 28, 2026
In accordance with EU Regulation 2016/679 (GDPR) and Google Play policies, you have the right to request the deletion of your personal data collected by Vostro Life Network. All available options are outlined on this page.
If you still have the app installed, this is the fastest way to delete your entire Account:
1 Open the Vostro Life Network app and log into your Account
2 Go to Menu → Account → Account Deletion → Request Account Deletion
3 Confirm your choice by following the on-screen instructions
Your Account is immediately flagged for deletion. The permanent erasure of all data from our servers takes place within 30 days.
If you have uninstalled the app or cannot log into your Account, you can request full account deletion via email:
Send an email to:
Please include in your message:
For security purposes, we may request additional information to verify your identity before proceeding (for example, by confirming your email address via a verification link).
You will receive written confirmation within 5 business days. Complete deletion of your data occurs within 30 days following identity verification.
If you want to delete only specific categories of data without closing your Account, you have two options: manage your data directly inside the app or submit a formal GDPR request via email.
Vostro allows you to manage and erase individual categories of personal data directly within the app, without contacting support:
If you prefer to submit a formal request to exercise your right to erasure (Art. 17 GDPR) limited to specific categories of data, you can write to us:
Send an email to:
Please include in your message:
You will receive written confirmation within 5 business days. Erasure of the specified data categories is executed within 30 days following identity verification. Your Account remains active.
| Data Category | Status Post-Deletion |
|---|---|
| User Account (email, nickname, password, profile picture, bio, interests, hashtags) | Erased |
| Created Rooms (descriptions, participants, photos, locations, timings) | Erased (participants are notified) |
| Chat Messages (on servers, where still existing) | Erased |
| IntelliVOS Profile (sentiment, personality traits, AI summaries) | Erased |
| Geolocational Data (historical positions, fuzzy parameters) | Erased |
| Push Tokens (FCM/APNs), invitation tokens, active sessions | Erased |
| Any events automatically synchronized to your Google Calendar | They remain in your calendar (under your control). You can remove them manually |
To comply with legal obligations, technical requirements, or security protocols, certain minimal data may be preserved for a limited timeframe after account closure:
| Phase | Duration |
|---|---|
| In-app deletion: Account flagged as deleted | Immediate |
| Partial data deletion via the app (photos, rooms, IntelliVOS profile, etc.) | Immediate |
| Email request: receipt acknowledgment and identity check | Within 5 business days |
| Complete or partial data erasure from live servers | Within 30 days |
| Removal from cyclical backup cycles | Within an additional 30 days |
If you have any questions before deleting your account, or if you experience technical errors inside the app, contact us at:
We will get back to you within 5 business days.
Your GDPR Rights. In addition to deletion, you maintain the right to request access, rectification, portability, and restriction of your personal data. For comprehensive details, please consult our Data Processing Privacy Notice.
